Account and registration
Create your account, sign in, verify your phone and manage profile, privacy and notifications
3 sections 20 articles
Every article explains what a feature does, when to use it and how to proceed step by step.
- Create a Nightify account Sign up with e-mail and password or with Google, Facebook or Apple, on the website and in the app: every screen, every field, e-mail verification, your first sign-in and every message you may come across.
- Sign in to your account Login with e-mail and password or with Google, Facebook or Apple, on the website and in the app: where to find it, what happens next, the automatic return to the page you started from and every error message with its solution.
- Verify your e-mail address After signing up with e-mail and password you must open the link you received: until you do, login is blocked. Where to find the message, what the result page shows, how to request a new link and what to do if it never arrives.
- Forgotten password: recover or reset your password Requesting the recovery link, the Reset your Password page, the anti-bot check and every possible message, on the website and in the app. Also valid for changing your password when you remember it.
- Complete your profile The Complete your profile screen collects the details needed for reservations: first name, last name, mobile phone, date and place of birth, gender, favorite city and consents. Field by field, with the required formats and the error messages.
- Verify your phone number with the OTP code The profile’s mobile number must be confirmed with a code received by SMS before using the reserved pages and buying. Where the verification appears, how to receive and enter the code, resend timing, correcting the number and every error message.
- Sign out of your account (logout) How to close your session on the website and in the app, what stays saved, what happens to notifications and saved cards and what to do on a shared device.
- Edit your profile details Update first name, last name, mobile phone, date and place of birth, gender, favorite city and consents from Edit Profile on the website or from Profile information in the app: steps, effects on existing reservations, what cannot be changed here and the messages.
- Change your profile picture Upload or replace your profile photo from the website and the app: where the command is, the Update profile image window, allowed formats, the 5 MB limit and the error messages.
- Set your public nickname The nickname is the address of your public profile. Composition rules, lowercase saving, reserved names, where to set it, what happens to old links and every message.
- Make your profile private With a private profile others see a lock, cannot open followers and following and must send you a request to follow you. Where to enable it, exactly what changes and how to go back to public.
- Manage your saved cards How to save a card during payment, where to see the stored cards, how to use them at your next payment and how to delete them from the website or the app, with the possible messages.
- Set up e-mail and push notifications For each category choose whether to receive e-mails and push notifications. What each category contains, which ones always stay active, how to enable push on your phone and the page’s messages.
- Read your notifications The notification center collects notices about reservations, events, messages and follow requests. Where it is on the website and in the app, how to open the related content, mark everything as read and what the messages mean.
- Request the deletion of your account Deletion is a request handled by support: from the app you send it from Delete Account, from the website with a message. What to check first, every screen, what happens next and how to cancel the request.
- Change the language of the site and apps The Nightify site is available in Italian, English, Spanish, French and German: you can change from the menu with the flag at the top or from the Change language selector in the footer, and each language has its own address. The apps do not have a selector and follow the language of the phone. What changes (interface and event pages translated) and what remains in the original language.
- Follow artists, organizers and other users Where to find the Follow button, what changes between Follow, Following and Request sent, what you get by following a profile, how to stop and the messages you may come across, on the website and in the app.
- Manage your follow requests With a private profile you approve or decline those who want to follow you from the Follow requests page, on the website and in the app: where the entry appears, what both parties receive and the possible messages.
- See your followers and who you follow The Experienced events, Followers and Following counters open the full lists. What you see on your profile, what you see on others, what a private profile hides and the lists’ messages.
- Write to support or to an organizer Which channel to use for each need, the Contacts form field by field, the conversations in Messages with filters and statuses, the Contact organizer button, the app’s Messages tab and every error message.