Every important notice is saved in your account’s notification center, even if you have turned off e-mail or push for that category. From here you can read the communications again and open with one tap the reservation, event or profile they refer to.
At a glance
- Where: website: My account → Notifications (nightify.me/account/notifications), with a preview in the dashboard and the View all notifications button; app: bell icon → My notifications.
- What it contains: confirmations and status changes of reservations, waiting list offers, cancellations or postponements, replies in conversations, New follow request and Follow request accepted, event review outcomes for organizers.
- Status: in the list the unread ones have a dot (label Unread) and in the My account preview the Unread badge; in the app the counter appears on the app icon (the number on the Messages tab concerns unread messages instead).
Step by step on the website
- Open the notification center. From My account choose Notifications. What you see: the list on the left and the detail panel on the right with Select a notification to view its details.
- Read. Tap a notification: its page opens with the full text in the right panel (in the list the preview is truncated at 80 characters; a notification without a title is called Notification) and the notification is marked as read.
- Open the related content. If present, use Open related content to go to the event, the reservation or the profile. On the phone the arrow icon (Back to notifications) takes you back to the list.
- Scroll. Older notifications load as you scroll (Loading notifications...).
Step by step in the app
- Tap the bell to open My notifications.
- Tap a notification to open Notification detail; from there you reach the related content.
- From the Notification actions menu use Mark all as read to reset the counter.
Messages and errors
| Message | Why it appears | What to do |
|---|---|---|
| You have no notifications yet. / No notifications at the moment (app) | No notice received. | No action. |
| Error while loading notifications. | No network or temporary error. | Reload the page or pull down in the app. |
| Failed to retrieve the notification. (app) | The notification is no longer available. | Go back to the list and refresh. |
Special cases
- You receive the notification in the list but not the push: the phone permission is disabled or the category has Push set to No.
- Notifications cannot be deleted: they remain as history; you can only mark them as read.
- Mark all as read exists only in the app: on the website notifications are marked as read by opening them one by one.
- The preview in My account shows at most the latest 20 notifications: for the others use View all notifications.
Related articles
- Set up e-mail and push notifications
- Manage your follow requests
- Write to support or to an organizer