When an administrator invites you, you receive an email with the subject Invito a unirti a … (invitation to join …) followed by the name of the organization. By accepting, you join the team with the role assigned to you and you find the organization both in the site console and in the Nightify Business app. The invitation does not expire: it remains valid until you accept it or the administrator cancels it.
At a glance
- Where: site: email link (Organization invitation page) or Organizations page (nightify.me/business/organizations), where the invitation appears with the Invitation to be confirmed badge; Nightify Business app: organization choice screen, Pending invitations section.
- What you need: a Nightify account with the same email address to which the invitation was sent and the complete profile.
- What you get: on the site you are taken directly to the organization's console; in the app the organization appears in the list and you can select it.
Before you start
- Check which address the invitation came to: you must log in to Nightify with that address. If you don't have an account, create one with that address (see Create a Nightify account) and complete the profile before opening the link: the invitation page does not create accounts.
- If the profile is not complete or the mobile number is missing, the invitation page first sends you to completing the profile and then takes you back to the invitation.
Step by step on the website
- Open the link in the email. If you are not connected you will be asked to log in; after logging in you will return to the invitation page. What do you see: the Organization invitation page with the title You have been invited to join..., the box with the name and image of the organization, the question Ready to join? and the text By clicking on Accept you will be added to the organization.... You will have access to admin permissions. This text is fixed and does not describe the role assigned to you: the real role is the one chosen by whoever invited you.
- Check your account. If you are connected to the same address as the invitation, the Accept button is active. If you are connected with another address, Accept is deactivated and the warning appears below To accept the invitation, log in with the email ... with the line Logged in as ... and the Exit and log in with the email ... button: press it, log in with the right address and reopen the link.
- Accept. Press Accept. Result: you are immediately taken to the organization console (nightify.me/business/organizations/nickname); in the members table you are Member with the assigned role.
Procedure from the Organizations page
- Go to nightify.me/business/organizations (or My account → Manage your events). What you see: under Select the organization, the invitation appears as a card with the name of the organization and the Invitation to be confirmed badge.
- Touch the card: the same Organization invitation page opens and continue with Accept.
Procedure in the Nightify Business app, step by step
- Log in to the app with the same email address as the invitation.
- Open the organization choice. On iPhone the screen is titled Organization, on Android Organizations; at the bottom of the list read Choose the organization you wish to operate with before continuing. At the top you will find Exit and, only for platform administrators, Admin; on Android there is also the search Search organizations.
- Find the invitation. What you see: the Pending Invitations section, above the Organizations list, with a row per invitation (organization name and guest address) and Reject and Accept buttons. The section appears only if you have pending invitations.
- Accept or decline. Tap Accept: the invitation disappears and the organization appears in the list, ready to select. With Reject the invitation is closed and can no longer be redeemed (the administrator will have to send a new one).
What happens next
- In the Organization Members table, your status changes from Invited to Member and the operation is recorded as Invitation accepted.
- The pages and tabs available depend on the role assigned (see Roles and permissions: what each member can do).
- If you are part of multiple organizations, on the site choose which one to work with from the Organizations page; in the app use Change organization in the Profile tab.
Messages and errors
| Message | Why it appears | What to do |
|---|---|---|
| To accept the invitation, log in with the email ... | You are connected with a different account than the one invited. | Use Exit and log in with the email ... and reopen the link. |
| The link opens a page not found | The invitation has been canceled by the administrator, has already been accepted, or the address in the link does not correspond to a pending invitation. | Check in Organizations if the organization is already in your list; otherwise ask for a new invitation. |
| Invitation not available. | The invitation is no longer pending or the assigned role is no longer assignable. | Ask the administrator to resend it. |
| Email mismatch. | You sent the acceptance with a different account than the one invited. | Sign in with the invitation address. |
| Invitation accepted. / Invitation rejected. / Invitation action invalid. (app) | Result of the action touched on in Pending invitations; the last one appears if the request is neither an acceptance nor a rejection. | Update the list; If you make an error, try again. |
| No organizations available (iPhone) / No organizations assigned (Android) | Your account is not part of any organization and has no pending invitations. Below read Check that you have the necessary permissions or try again later. on iPhone and If you don't see organizations, contact support or update the list. on Android. | Check that you have accepted the invitation with the same address; tap Refresh List (iPhone) or Refresh (Android), buttons that appear at the bottom only when the list is empty. |
| No organizations associated with the user. (iPhone) | The server did not find any organizations for your account. | Check the address with which you logged in and the outcome of the invitation to the site. |
Special cases
- There is no Decline on the site. If you don't want to join the team, ignore the invitation: it remains pending until the administrator cancels it. Opt-out exists only in the app.
- You received the invitation to an address you don't use. You cannot accept it with another account: ask the administrator to cancel it and resend it to the address of your Nightify account.
- You are already a member. An administrator cannot invite you again (… is already a member); if you need a different role you must change it from the Role column.
Rules and limits
- The invitation is linked to the email address: only the account with that address can accept it.
- Invitations do not expire, but a canceled or already accepted invitation can no longer be opened.
- To accept you need the complete profile; registration must be done first, with the normal procedure.
Related articles
- Invite collaborators and assign roles
- Roles and permissions: what each member can do
- The organization console
- Create a Nightify account