The documentation for a purchase is made up of several elements, each with a specific function. Nightify automatically issues only the receipt for its own fees; the ticket follows the fiscal documentation required for the event.
What you receive automatically
| Document | What it contains | Where |
|---|---|---|
| Registrazione evento: nome dell’evento (event registration: event name) e-mail | Reservation code, event, cost summary (Subtotale (subtotal), Commissioni di servizio (service fees), Diritti di prevendita (pre-sale rights)) and, with the QR template, the ticket images. | Your mailbox. |
| Service fee receipt (PDF) | Receipt #, Receipt date (payment date), To: / From:, Purchase summary, Service details with Ticket issuance service fees, VAT rate (normally 22%, extracted from the amount paid), Service fees, VAT, Receipt total and the note on the scope of the document. | Reservation detail → Reservation summary → Download service fee receipt. It only exists if the order is Confirmed with fees payable by you. |
| Ticket | For events with fiscal ticketing the PDF carries the fiscal data (SF, Issued, System code, System holder, Organizer); in other cases it is the access title issued by the organizer. | Download / Tickets PDF. |
If you need an invoice
- There is no automatic invoice request function. For the service fees, write to support from the Contacts page stating the reservation code and your billing details (company name, VAT number or tax code, address, recipient code or certified e-mail address): the request is assessed by support.
- For the ticket price the documentation belongs to the organizer: use Contact organizer from the event page with the same details.
- Make the request as soon as possible after the purchase.
Special cases
- Fees absorbed by the organizer or free order: there is no fee receipt, because you did not pay any fees.
- Payment at the entrance: payment takes place on site and is documented by the organizer.
- The receipt remains downloadable from the reservation detail even after the event.
Related articles
- Download the service fee receipt
- How the price is made up: ticket, pre-sale rights and fees
- Write to support or to an organizer