When availability returns, Nightify sends everyone on the list the I biglietti sono disponibili (tickets are available) e-mail. The ticket is not reserved: it goes to whoever completes the purchase first.
At a glance
- E-mail subject: I biglietti sono disponibili, with the text …, la tua lista d’attesa per nome dell’evento si è sbloccata (…, your waiting list for event name has been unlocked).
- The button: COMPRA I BIGLIETTI (buy the tickets). If you joined from the reservation screen, it reopens that cart with the unlocked ticket type; the link is personal and valid for 24 hours. Otherwise it opens the event page.
- Time to pay: 15 minutes from confirming your ticket selection.
Step by step
- Open the e-mail and tap COMPRA I BIGLIETTI. The link reopens the reservation even without login: do not forward it to anyone.
- Check the cart. What you see: the ticket selection screen with the available ticket type and the quantity you had in the cart; you can reduce or increase it within the available quantity.
- Confirm your selection with the button at the bottom of the summary: the 15-minute window starts here (Tempo residuo: MM:SS Min. (time remaining)).
- Continue with Who's attending?, if required, and with the Payment: saved cards make this step immediate.
- Confirm. The reservation appears in View reservations like a normal purchase.
Messages and errors
| Message | Why it appears | What to do |
|---|---|---|
| The link opens the event page instead of the cart | More than 24 hours have passed, the original cart was closed, the ticket type was hidden or you joined from the app without a cart. | Start a new reservation from the event page. |
| The ticket type is SOLD OUT again | Others completed the purchase before you. | Join the waiting list again. |
| The time available for purchase has expired / We are sorry, the time available to complete your order has ended. | You did not pay within the 15 minutes. | Press OK and, from the detail, Check ticket availability. |
| You cannot find the e-mail | Spam filter or a different mailbox. | Search for “I biglietti sono disponibili”; the e-mail arrives even with notifications turned off. |
Related articles
- How the waiting list works
- Complete the payment
- Pending reservation or time expired: how to complete it